Privacy Policy
How we collect, use, and protect your information
Effective Date: July 20, 2026
Alpha Drive Traffic School LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, https://contact.alphadrivetrafficschool.com, or use our driver safety education and certification services, including when you enroll in a Florida state-approved traffic course, request course information, submit inquiries, or interact with our student communications.
We want to be clear: we do not sell or share your personal information for marketing or promotional purposes.
1. Information We Collect
We may collect the following types of information:
Student Personal Information
Full legal name, email address, phone number, residential address, date of birth, and any other information you voluntarily provide through registration forms, course requests, or communications.
Florida Driver & Citation Information
Florida Driver License number, uniform traffic citation number, county of violation, court docket number, and other statutory details required by the Florida Department of Highway Safety and Motor Vehicles (FLHSMV) to authenticate your eligibility and electronically transmit your completion certificate.
Automatically Collected Information
IP address, browser type, device identifiers, timestamped learning module progression, test answer submissions, and website activity collected through secure cookies and audit telemetry tools required for course accreditation.
Communication & Inquiry Information
Information submitted through contact forms, consultation requests, student support requests, verification portals, or other communications with our instructional staff.
2. How We Use Your Information
We use collected information to:
- Provide, maintain, and deliver Florida state-certified driver safety courses.
- Verify student identity and validate course progression according to FLHSMV statutory standards.
- Electronically file proof of course completion directly with the FLHSMV database and Florida County Clerks of Court.
- Communicate with students, courts, and regulatory licensing divisions regarding course progress and certificate issuances.
- Respond to inquiries, provide technical support, and offer customer service assistance.
- Send service-related notifications, expiration reminders, and course updates. (You may opt out of non-essential communications at any time.)
- Comply with Florida statutory retention regulations, court verification orders, and legal reporting mandates.
3. How We Share Your Information
We do not sell or rent your personal information.
We only disclose information in the following limited situations:
With Regulatory State & Court Authorities
Course completion certificates, driver license numbers, and citation outcomes are electronically reported to the Florida Department of Highway Safety and Motor Vehicles (FLHSMV) and corresponding Florida County Clerks of Court as required by state law.
With Service Providers
We may share information with trusted third-party service providers who assist with web hosting, identity verification, payment processing, transactional email and messaging services, and analytics. These providers are contractually required to maintain confidentiality and protect your data.
Legal Compliance
We may disclose information when required to comply with court subpoenas, Florida Department audits, judicial orders, or lawful government requests.
Business Transfers
If Alpha Drive Traffic School LLC undergoes a merger, acquisition, or asset transfer, your records will be transferred in strict accordance with Florida education provider licensing laws.
4. SMS Program & Messaging Policy
You can cancel the SMS service at any time by texting STOP to the number from which you received messages. After sending STOP, we will send a confirmation message verifying that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
To rejoin, simply sign up again through our website enrollment or contact forms.
If you experience issues with the messaging program, reply with HELP or contact us directly at:
Phone: (877) 466-1057 (Toll Free) | (561) 461-7751
Carriers are not liable for delayed or undelivered messages. Message and data rates may apply. Message frequency varies.
5. Cookies & Tracking Technologies
We use security cookies, session tokens, and telemetry scripts to preserve student learning progress across devices, maintain logged-in state, protect against academic dishonesty, and measure platform performance. You may modify cookies in your browser settings; however, disabling session cookies will prevent course navigation from recording module completion.
6. Data Security
We employ industry-standard 256-bit SSL encryption, administrative security protocols, and physically secured hosting facilities to safeguard your personal, licensing, and payment information from unauthorized access, misuse, or alteration. However, no method of transmission over the Internet is 100% immune from compromise, and we cannot guarantee absolute security.
7. Your Rights & Choices
Depending on your jurisdiction and state statutory record retention rules, you may have the right to:
- Access the personal and course record data we hold regarding your completion.
- Request corrections or updates to your legal name, citation number, or contact details.
- Request deletion of non-statutory personal data (subject to mandatory state archival retention rules).
- Opt out of marketing communications.
- Withdraw consent where processing is based solely on voluntary consent.
To exercise these choices, please email us at: drive@alphadrivetrafficschool.com
8. Third Party Links
Our platform may contain links to external county court clerks, the official FLHSMV database portal, or Florida state government portals. We are not responsible for the privacy practices or contents of those external government or commercial sites.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect legislative updates in Florida statutes, court procedures, or our operational practices. Any revisions will be published on this page with an updated Effective Date. Continued use of our site and courses indicates acceptance of the amended terms.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our administrative office:
Alpha Drive Traffic School LLC
📍 515 N Flagler Dr., Suite 350, West Palm Beach, FL 33401, USA
📞 (877) 466-1057 (Toll Free) | (561) 461-7751
📧 drive@alphadrivetrafficschool.com